Reference

sanur999 Terms & Conditions: What You Agree To

Before you open an account on sanur999, these Terms & Conditions set out exactly what we expect from you and what you can expect from us — covering…

Account eligibility rulesDANA, OVO, GoPay & QRIS payment termsWithdrawal and verification stepsAccount suspension conditionsDispute and contact process
sanur999 sanur999 Terms & Conditions: What You Agree To
REACH US ON TERMS

Contact Us About These Terms

Live Chat Support Reach our support team via live chat 24 hours a day, 7 days a…
Email for Formal Requests Send formal Terms & Conditions enquiries, including requests for account data or clause clarification…
Account Help Centre For questions about how these terms affect your DANA, OVO or QRIS wallet status…
HOW WE UPHOLD THIS POLICY

Account Security, Data and Your Rights

We manage your account data and these Terms & Conditions with a clear set of operational standards.

Data We Collect

We collect your registration details, payment method references (DANA, OVO, GoPay, QRIS) and session activity.

Cookie Policy

Our site uses session cookies to keep you logged in and functional cookies to remember your preferred language and payment…

Account Security Practices

Phone verification is required before account access is granted.

Data Retention Period

Account and transaction records are retained for the period required under applicable regulation, after which inactive account data is archived.

Who to Contact for Changes

To request a correction to your registered details or to query how your data is used under these Terms &…

Account Closure and Data

If you choose to close your account, we will confirm the closure by email and settle any pending balance via…

Common Questions About sanur999 Terms & Conditions

These are the questions we receive most often about our Terms & Conditions — from account eligibility and payment rules to data rights and what to do when something is unclear. If your question is not covered here, live chat support is available around the clock.

Yes. The Terms & Conditions cover every payment rail we support — DANA, OVO, GoPay, QRIS, virtual account and bank transfer via BCA, BRI, Mandiri or BNI. Each payment method has a specific subsection in the full agreement detailing processing rules and dispute steps.

The complete Terms & Conditions are published on this page and updated whenever a revision is made. We notify registered accounts of material changes via the contact detail on file. You can also reach the document directly from the footer of every page on our site.

A breach may result in a temporary suspension while we investigate, or a permanent account closure in serious cases. Any unsettled balance at the time of closure is reviewed under our dispute clause before a final decision on funds is made.

Access to our platform depends on local law. Where local law permits, you can register an account, use DANA, OVO, GoPay or QRIS to deposit, and access our full lobby including live tables and the sportsbook. Eligibility is confirmed at registration.

Send a data request to our support email or raise it via live chat. We process data summary requests within 5 business days. Your request must come from the registered phone number or email address linked to your sanur999 account.

The core account and payment terms apply across the entire platform — casino lobby, live tables and sportsbook. There are sport-specific settlement rules for football, badminton and basketball markets that sit within the sportsbook section of the full agreement.

We review and update the Terms & Conditions whenever there is a change to platform features, payment rails or applicable regulation. The date of the latest revision is shown at the top of the full document. Continued use of the account after an update constitutes acceptance.